Patient Portal
Welcome to our Patient Portal Experience. The easiest way to access your health records 24/7 through our desktop or mobile app.
This enhanced portal experience will bring all of your Electronic Health Records for RRH clinics and hospital services together into a single platform for quick and easy access to your health information, when and wherever you need it.
Features that improve your experience:
- Safe and secure access to all of your health information 24/7
- Manage and track your health information in one online location
- Review your medical records
- Check your vital signs (such as weight and blood pressure)
- Update your health information
- Read your doctor visit summary
- Access your lab results
- Review appointments
Your Health. Your Way. Your RRH.
Let's Connect!
To register or login to FollowMyHealth.
Or register at your next visit! We will ask you to provide information including your email address for registration. You will then receive an email with a personalized link to the Patient Portal.
Download the FollowMyHealth Mobile App:
Take your health information with you on-the-go. Log in with your username and password to access your information.
Getting Started:
Please note, some options in this video may vary depending on the settings selected by the healthcare organization.
Radiology Results | Nucleus App
Not all results are available on Follow My Health. For Radiology/Imaging results, you will use the Nucleus app.
Get started with Nucleus:
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Complete the following forms (2): Request for Release and Disclosure of Health Information
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Submit the form: You can email them to imaging@rrh.org, fax to Radiology at 760-499-7471, or bring them in-person to our Radiology/Imaging facility | Entrance B1 on RRH.org/map
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We will verify your information: Once we receive your form and verify your signature, we will send you a link or invitation to set up your Nucleus account.
Frequently Asked Questions:
- What is FollowMyHealth?
- How do I create an account from an invitation?
- I forgot my password? How can I reset it?
- My username isn’t working. How can I recover it?
- My medical information is wrong or missing. What do I do?
- It says my account can’t be found. What do I do?
- What does FollowMyHealth do with my information?
More common fixes and troubleshooting solutions can be found in the FollowMyHealth Support site.
For help and support with the Patient Portal from the RRH Helpdesk, please select “Portal Help” on the contact us form.
Effective 08/24/2020, all new health records and information for medical care received at Ridgecrest Regional Hospital (RRH) and RRH Clinics will be available through our new patient portal, FollowMyHealth®. FollowMyHealth replaces previous portals used by the Rural Health and Southern Sierra Medical Center clinics. FollowMyHealth is a product of AllScripts® Healthcare Solutions, Inc. AllScripts is one of the largest companies providing IT solutions for patient engagement and care coordination. FollowMyHealth is a comprehensive solution with new features being continuously added to improve your online experience.
